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where is miomi based?

miomi is based in toronto, canada.

what is your return policy?

at this moment, as a small business, all sales are final and there will be no refunds or exchanges. 

can i track my order?

all orders will be shipped with Canada Post and tracking numbers will be provided with order confirmation.

when will i recieve my package?

please allow at least seven days to process your order. stay updated with the status of your package via the Canada Post website with your tracking details. 

where is miomi manufactured?

miomi pieces are manufactured in toronto, canada.

how are shipping costs determined?

all shipping costs are determined by size and weight of package. shipping times are estimates so please be patient, thank you!

estimated shipping times:

toronto: 2-3 business days
canada: 3-4 business days
usa: 9-10 business days
uk: 11-12 business days
aus: 20+ business days

*please keep in mind these are estimates and often times the package arrives much earlier*